FAQ's Ski Rental Panorama

In the online shop of Panorama ski rental in Großarl, you can book the appropriate category. Model selection with individual consultation takes place on site. You are welcome to leave a request in the comment field.

You can choose the equipment from 3 categories. No matter which category you choose, we guarantee perfectly prepared skis that will make your holiday an experience.

You pay for 5 days and get 2 days FREE.
Additionally, you can take advantage of the following promotions:

• Family Discount
• Early bird online discount; for bookings made up to 10 days before arrival

• At the base station of the Panorama cable car
• Directly at the lift parking lot, opposite the Hotel DAS EDELWEISS MOUNTAIN RESORT

Important Notice:
Due to Corona, particularly to reduce waiting times, we have physically separated the ski school office from the ski rental. For this purpose, we have established our own ski school office, right next to the Blockhütte Panorama.

Ski Rental: for reservations made up to 10 days before arrival : 10% early booking online discount

Free depot spaces for skis and snowboards from Ski Rental Panorama are available for all customers at the valley station of the Panorama Cable Car.

You can pick up the equipment the day before from 2:00 PM.

Yes, through the Sport-Pro insurance. You pay 10% of the rental sum. With this loss & theft protection, you secure yourself. Should your rental skis either get lost or stolen, you will receive a replacement model. This insurance is not tied to any deductible. However, willful damages or gross negligence that subsequently leads to damage to the material are excluded.

Family Offer:
Children up to 10 years rent for free.
Children 11-14 years: -50% discount.
When per child/1 parent... (maximum 2 parents/2 children)
...the skis or snowboard
...are rented over the same period
...at Panorama Ski Rental in Großarl.

The child discount applies only when you book the equipment for parents and child(ren) during the booking process. Regardless, you get a 10% early booking discount for online reservations if you reserve and pay up to 10 days before arrival. See example.

Children up to 10 years rent for FREE!
Children 11-14 years: -50% discount
If per child one parent... (maximum 2 parents/2 children)
...rents the skis or the snowboard
...over the same period
...at Panorama Ski Rental in Großarl

Unfortunately no. Please check with your landlord. The landlord may have reserved a depot spot at the valley station for his guests.

You will receive the booking confirmation for online bookings within 1 hour. The booking confirmation and the invoice will be sent to the email address you have provided. Please check the email address and the spam folder.

On site, you can of course also rent the equipment for half days. Unfortunately, this is not possible online.

You can pay with us using a credit card (MasterCard or Visa), Paypal, or instant transfer.

Students are very important to us. We guarantee top-notch equipment, child/youth-friendly prices, and prompt processing on site. Just send us a request via email.

Upon placing an order, you will receive an online form asking you to enter the data for your students. For this, we need personal data. Privacy policies are, of course, observed.

Panorama Ski Rental offers special group rates. This applies to groups of 20 or more full-paying individuals renting skis or snowboards.
For groups arriving during the holidays with family:
Children up to 10 years rent for free
Children aged 11-14 years receive a 50% discount

• on the skis (ski set),
• provided each child/1 parent rents the skis (ski set),
• for the same rental period.

The family discount naturally also applies to snowboards.

IMPORTANT NOTICE
Excluded from the price reduction under the group rate are children who rent under the family offer and 15-16 year olds who benefit from the youth discount.

In most cases, it helps to try the process again after a short time. If it still does not work, please try the following:

• Refresh your browser
• Start our website in a different browser and log in again (Firefox, Chrome, Safari…)
• Choose a different payment method (Visa, Mastercard, immediate transfer, Paypal)mailto:rent@skischule-panorama.at

If this still does not help, please send an email to rent@skischule-panorama.at, with a screenshot of the step where the payment stops and a brief description of what happens. We will check if your payment was successful and take care of a solution as soon as possible.

For all customers, our store at the base station of the Panorama cable car offers free depot spaces for skis and snowboards, which you have rented from Panorama Ski Rental. Unfortunately, we are unable to store your own skis.

In most cases, the skis or the snowboard are only confused. If this happens to you, please call the Panorama ski rental. The staff will be happy to assist you. You will receive a replacement model immediately. If the ski or snowboard cannot be found by the time of your departure, make a report at the police station. If you have taken out SportPro insurance, you are exempt from the deductible. There are no costs involved. Exception: gross negligence!

You pay 10% of the rental fee. This covers you for breaks and theft exempting you from the deductible. In case of theft, a police report is required. Excluded from the insurance coverage are: gross negligence and willful damage.

Of course, it is possible to swap skis for a snowboard and vice versa for a day.

There are parking spaces available in front of our shop.